Repair Request Form
We are sorry that you are having an issue. As with all electronics that deal with high amp output and Wifi connection variables, there is always a small percentage of maintenance or need for repairs. For this reason we offer such an amazing warranty. In order to best serve you, we need some information from you about the issue so that we can best prepare to take care of you. Some of these answers will help us determine the correct personnel to send out to service you. These factors would include required height of the ladder, longevity of the install, type of system to ensure the best qualified person is sent, etc. Please fill out the form below and we will send someone out as soon as we have someone in the vicinity with the available time to complete your repair.
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Common Repair Requests:
A single light that is not working properly or producing the incorrect color.
Full strings not working properly
Lights change color at select areas when not programmed for that effect.
Some patterns are affected and the lights produce incorrect colors when in use but only in sections.
Our industry BEST warranty. This is for the SALT LAKE Dealer only. Contact your local dealer for specific warranty information. Click for more information.
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